ALC Health continues expansion

Medical insurer ALC Health has created a new senior management role to support the company’s continued expansion.

Sarah-Louise Petras will spearhead the company’s growing Client Services team and will be responsible for driving customer service excellence across its global business.

Sarah Jewell, CEO, said: “We are delighted that Sarah has joined ALC Health and with over 12 years’ experience as a specialist Private Medical Insurance intermediary, Sarah brings not only a wealth of knowledge to the business but as importantly a real understanding of what the customer actually wants and how to deliver the service they demand.

“Her focus will be to push the customer service boundaries even further to ensure that ALC Health continues to be regarded as one of the prima IPMI providers for delivering the very highest level of customer satisfaction while ensuring that our systems and controls continue to meet the needs of our business”.