As the pandemic has accelerated greater digitisation in re/insurance, it’s no surprise that customers expectations have also changed, particularly around digital payment methods. Kevin Ostrander, from One Inc, says embracing such advances increases customer satisfaction and future-proofs the entire business.
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Danske Bank has successfully implemented Behavox Compliance, a compliance solution from Behavox, an AI-based data operating platform used by firms to catch misconduct before it causes regulatory fines and company crises.