Realise the value of a 'digital hug' by moving digitisation beyond FNOL
Fully digitising claims to deliver personalised and real time customer experiences will, crucially, bring the whole claims process 'into the modern world', argue insurance industry experts.
- Duck Creek: a four-part framework for claims considerations 18-11-2020
- Robot power: how RPA and AI can unlock claims efficiencies 17-11-2020
- COVID-19 driven ‘organisational tsunami’ puts change top of insurance agenda 16-11-2020
- How AI can uncover the value in unstructured data 12-11-2020
- Why data and technology strengthen underwriters but will not replace them 12-11-2020
Latest insurance news
Low interest rates to hurt profits of UK life insurers in 2021, warns Fitch
24-11-2020
Fitch says the sector's outlook for 2021 is worsening; credit exposure to remain a key risk.
