Aquarium's software platform is the most comprehensive and complete platform to enable insurers to create, manage, control and administer insurance policies using digital tools, according to the company. Founded in 2006 and initially specialising in pet insurance, the platform now manages pet, gadget, travel and health insurance for large insurers and consumer finance brands.
Sector: Personal Lines
Designed to meet the needs of insurance companies that wish to quickly grow into new markets, Aquarium enables insurers to specify the parameters of an insurance proposition and the platform creates a fully integrated, digital proposition that manages every aspect of the insurance process.
Aquarium’s platform consists of several integrated service components—both technical and functional—that deliver a comprehensive, end-to-end solution to solve key pain points for insurers. These include customer engagement and relationship management, which provides a single customer view of omni-channelled interaction across web, chat, SMS, email, phone and post.
The platform enables automated engagement through enquiry, follow up, sales process, mid-term adjustment, renewals and claims management, and also deals with all relevant aspects of creating an insurance proposition through its case management capabilities.
Aquarium’s platform can deliver hundreds of quotes per second. Policy documents and letters are automatically generated through multi-brand templates for letters, emails, SMS and other outputs, and template production is a simple drag and drop process.
Headquarters: Altrincham, UK