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16 April 2024 Insurance

WTW snares global head of claims from Aon

Global broker WTW has lured Aon’s global chief claims officer to strength its risk and broking strategy.

Neil Harrison will join WTW as global head of claims at the end of April and report directly to Adam Garrard, global head of risk & broking.

He will focus on all aspects of WTW’s claims proposition, including aligning claims teams working with specialist industry practices as well as delivering claims services through data and analytics. 

Harrison was responsible for the development and implementation of global claims strategies for each client segment and industry specialty as global chief claims officer at Aon from 2019.

Harrison has also led the development of innovative technologies across various claims disciplines including advocacy, preparation and administration, and in driving talent management initiatives at global scale.  

Garrard said: “Claims are not only a key component of our service offering to clients but also play an integral part in our Smarter Ways to Risk proposition, delivering specialisation, exceptional client service, data, and analytics – directly aligned with core WTW market strengths and growth priorities. 

"Today’s announcement reinforces the strength of our Risk & Broking strategy and our commitment to investing and attracting talent for the long-term future of our business. Bringing a distinguished track record in leading the delivery of global claims services, Neil will be a valuable addition to our leadership team.”

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