Many insurance deals are still sealed according to personal relationships. But AI, blockchain, big data and other technologies can offer advantages the human touch alone simply cannot.
The industry is already using a range of technologies to gain a competitive advantage by doing business faster and more efficiently, managing fraud better and even deepening the customer experience by improving empathy (via machine learning).
Intelligent Insurer looked at the top tech that is making a difference today. We picked 15 candidates that are already seeing a difference from early forays into this brave new world, despite it being fraught with legacy systems, the need for return on investment and fears that people’s jobs are at risk.
We also picked 5 frontier-busting technologies to watch for the future.
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Intelligent Insurer, Artificial Intelligence, Blockchain, Technology, Insurance, Reinsurance, North America, Global