Adam Sills, CapSpecialty
Technology is changing the underwriting process and the role of brokers, and CapSpecialty aims to be an active participant in innovating in these areas to drive change and better serve its customers in 2018, explains Adam Sills, head of professional liability and small commercial P&C.
Helping wholesale brokers succeed in the small business insurance market along with simplifying the underwriting process are high on small and medium-sized business (SMB) insurance provider CapSpecialty’s agenda for 2018, both of which it aims to achieve through the use of technology-enabled solutions.
This is according to Adam Sills, head of professional liability and small commercial P&C at CapSpecialty, who is a believer that the changing role of technology in the insurance industry will be especially prominent in 2018.
Against a backdrop of rate-challenged markets, he suggests that while the value of technology used to be measured by administrative cost savings, it is now evolving quickly toward more valuable use-cases such as applying big data analytics to decipher patterns in loss experience.
CapSpecialty, 2017 Review, 2018 Forecast, Technology, North America