Complacency is the enemy of change, warns the Chartered Insurance Institute's CEO

11-03-2021

Complacency is the enemy of change, warns the Chartered Insurance Institute's CEO

For the insurance profession to realise the gains possible with the richness of diversity, it needs to actively value and celebrate the multiple facets which make up a person, writes Sian Fisher, chief executive of the Chartered Insurance Institute, in her foreword to Intelligent Insurer's Diversity and Inclusion Report 2021.

It never ceases to amaze me how quickly, in the digital age, revolutionary changes can happen in what seems like the blink of an eye.

For those of us who have had the opportunity to witness the complexity of the journey towards social change when it comes to diversity and inclusion (D&I), we can attest this shift has not happened quickly.

Equal pay for equal work, for example, received royal assent in the UK only 50 years ago, and while this may sound like a long time ago to some, we know from ongoing research by the Fawcett Society that this still represents a goal, not a battle won.


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