The insurance industry is facing a chronic dearth of talent—and potentially customers—that could reshape the industry unless it finds a way to engage with so-called millennials, an insurance claim consultancy has claimed.
Research by Harris Balcombe has found that the average age of an insurance professional currently stands at 60 years old—yet a mere 4 percent of millennials are interested in pursuing a career in the business.
“Whether we like it or not, insurance is facing a millennial revolution,” says Alex Balcombe, director of Harris Balcombe.
“There is no doubt that offices of the future are being driven by millennial preferences, with insurance facing the biggest challenge to change.
Insurance, Harris Balcombe, Alex Balcombe, Millennials, Industry, Innovation, Technology, Strategy, Growth, Global