How the cloud and AI can take insurers beyond legacy systems

12-10-2020

How the cloud and AI can take insurers beyond legacy systems

COVID-19 has intensified demand for streamlined, digital claims processing, giving some new players an edge. Ahead of a webinar on the topic, Sean Baird, Nuxeo’s director of product marketing, told Intelligent Insurer why the cloud and AI hold the answer.

Today’s insurance customer is increasingly tech savvy and expects smooth, streamlined interactions with insurers. For the many insurance companies that are still locked in siloed systems, this creates a challenge, especially as digitally advanced newcomers enter the field.

The makers of Nuxeo Platform – which provides a solution to this problem – are seeing increasing interest from insurers who recognise the need to change.

“We are having conversations with what I would consider to be pretty entrenched insurers. They are finding there are new solutions coming on the market that are creating disruption,” says Sean Baird, Nuxeo’s director of product marketing. “Whether it’s new products from existing insurers or brand-new competitors, they are seeing an increased focus on the customer: providing more bespoke offerings and improved customer experiences.


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Intelligent Insurer