COVID-19 disruption has been total, from mass home working to the rise of videoconferencing and the ongoing uncertainty over what is, or isn’t, allowed. How might insurers make the best of the recovery in a new reality that is still evolving? Intelligent Insurer reports.
“Agile working has now been tested and they find it has more advantages than disadvantages.” Wolfgang Seidl leader of Mercer Workplace Health Consulting at Mercer Marsh Benefits.
· Reductions in office capacity intended to stop virus transmission will create a demand pinch point
· Experts warn of a flood of mental ill-health that will hit productivity
· “Silent majority” enjoy working from home as it gives more control over workflow
· Insurers will need to “identify the new risk universe” for post-COVID-19 era
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