After an eventful 2017, Intelligent Insurer questioned 16 senior executives representing all corners of the re/insurance industry about their highs and lows of 2017 and their wishes for 2018. Here, we reveal their responses to the question: what are your New Year’s resolutions for 2018—and how will you stick to them?
Stephan Ruoff, chief executive, Tokio Millennium Re:
I believe in and subscribe to the Japanese productivity philosophy of ‘Kaizen’, which focuses on continuously improving every function of a business, from the CEO to all of the employees throughout the organisation. In a sense, it combines the collective talents within a company to create a powerful engine for improvement.
TMR made significant strides in 2017 in shaping its underwriting and pricing functions, together with the implementation of a new operating platform, to meet the needs of the future reinsurance marketplace.
We realigned our underwriting and pricing teams into a unified risk selection function to enhance the full underwriting cycle of broker/customer interaction: planning, reporting, data management, pricing and underwriting decision making.
Intelligent Insurer, Questionnaire, Insurance, Reinsurance, 2018, Global