Articles
Insurance
The reinsurer has created a new role focusing on strengthening its relationships with global brokers across all lines of business. 7 July 2021
Insurance
The tightening market environment makes it more critical than ever to focus on relationship-building, says broker. 7 July 2021
Insurance
The broker has hired Ed's Roshan Choolhun to run the new DUA service Exponential. 7 July 2021
Insurance
The executive has more than 30 years of commercial property and casualty insurance experience. 7 July 2021
Insurance
It takes strategic partnerships and a strong ecosystem for insurers to be able to provide a truly personalised digital customer experience, while still focusing on cost savings, operational efficiency and speed to market. Kevin Ostrander, chief sales officer of insurance software company One Inc, will be exploring these issues—including how to leverage the digital ecosystem to create a seamless customer experience as part of a Fireside Chat during Day 1 of Claims Innovation USA on July 13, 2021. 7 July 2021
Insurance
Over the next decade the claims process will be transformed, with what McKinsey and Company describes as transformative, next-generation capabilities. The authors of its April 2019 report, “Claims 2030: Dream or reality?” Deniz Cultu, Elixabete Larrea, Michael Müssig, and Swapnil Prabha, believe insurers are on “the cusp of a new era of claims management, one supported by rapid technological advancements that provide unprecedented visibility into the claims process” and the risks that surround them. 7 July 2021
Insurance
Since the impact of the COVID-19 pandemic began to be felt, in the US and across the world, insurance companies have had to re-invent their ways of working—much due to social distancing and the increase in remote working, and the uptake of e-commerce. Subsequently, insurers have had to expedite their digital transformation programmes and their digital processes to remain relevant. 7 July 2021
Insurance
The key driver for digitising customer touchpoints is about being accommodative to the customer, no matter how customers want to interact with their insurance carriers. Subsequently, every interaction between the parties has to be on each customer’s terms—meeting customers when and where they want to be. Digitising customer touchpoints therefore has to make life simple for the customer by simplifying or minimising transitions across all channels of communications. 7 July 2021
Insurance
The acquisition creates one of the largest programme managers in North America. 6 July 2021
Insurance
The re/insurer believes the small and mid US commercial insurance market is underserved and ripe for disruption. 6 July 2021
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