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Insurance
Over the next decade the claims process will be transformed, with what McKinsey and Company describes as transformative, next-generation capabilities. The authors of its April 2019 report, “Claims 2030: Dream or reality?” Deniz Cultu, Elixabete Larrea, Michael Müssig, and Swapnil Prabha, believe insurers are on “the cusp of a new era of claims management, one supported by rapid technological advancements that provide unprecedented visibility into the claims process” and the risks that surround them. 7 July 2021
Insurance
Since the impact of the COVID-19 pandemic began to be felt, in the US and across the world, insurance companies have had to re-invent their ways of working—much due to social distancing and the increase in remote working, and the uptake of e-commerce. Subsequently, insurers have had to expedite their digital transformation programmes and their digital processes to remain relevant. 7 July 2021
Insurance
The key driver for digitising customer touchpoints is about being accommodative to the customer, no matter how customers want to interact with their insurance carriers. Subsequently, every interaction between the parties has to be on each customer’s terms—meeting customers when and where they want to be. Digitising customer touchpoints therefore has to make life simple for the customer by simplifying or minimising transitions across all channels of communications. 7 July 2021
Insurance
The acquisition creates one of the largest programme managers in North America. 6 July 2021
Insurance
The re/insurer believes the small and mid US commercial insurance market is underserved and ripe for disruption. 6 July 2021
Insurance
CEO Swift says the company is pursuing an aggressive technology agenda to expand its digital capabilities, simplify processes, and apply data analytics to enhance products and services. 5 July 2021
Insurance
The appointees have formerly held senior roles at Swiss Re, Willis Re and Chubb. 2 July 2021
Insurance
Insurer says the appointment will augment its board's skills in specific areas of strategic focus. 2 July 2021
Insurance
The insurtech aims to 'transform the way insurance is bought and sold'. 2 July 2021
Insurance
The executive has held multiple leadership roles spanning property, casualty, and professional lines at Chubb. 2 July 2021
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