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Insurers must not fear e-commerce thinking


The sum.cumo Insurance Platform takes the best of the evolving e-commerce industry, and layers it into tools that are purpose-built to drive growth and scale for the insurance industry, writes the firm’s Björn Eickmann.

Realise the value of a 'digital hug' by moving digitisation beyond FNOL

USA18-11-2020Claims, General Insurance, Non-life Insurance

Fully digitising claims to deliver personalised and real time customer experiences will, crucially, bring the whole claims process 'into the modern world', argue insurance industry experts.

Duck Creek: a four-part framework for claims considerations

North America18-11-2020Claims, Property and Casualty (P&C)

There’s frequently an emphasis on automation in the claims arena but, in reality, a balance between automation and personal interaction must be struck.

Robot power: how RPA and AI can unlock claims efficiencies

USA17-11-2020Claims, General Insurance, Health Insurance, Homeowners Insurance, Motor re/insurance

A panel of insurance industry experts share how they embraced robotic process automation and artificial intelligence at their firms to streamline first notice of loss systems.

COVID-19 driven ‘organisational tsunami’ puts change top of insurance agenda


‘Bureaucracy was thrown out of the window’ as insurers faced change or die ultimatum, delegates heard at the Intelligent Insurer Claims Innovation USA virtual event.

How AI can uncover the value in unstructured data


Extracting value from unstructured data is one of the biggest challenges in the insurance industry, but advances in AI are opening up new possibilities, as Pamela Negosanti, head of NA sales & sector strategy - insurance and financial services for Expert.ai, told Intelligent Insurer.

Why data and technology strengthen underwriters but will not replace them

North America12-11-2020Commercial Insurance

Digitisation and automation create enormous efficiencies and can transform the work of underwriters – but they will never make underwriters obsolete, Thomas Anderson, director of sales, US, AdvantageGo told Intelligent Insurer.

How AI and telematics deliver smarter risk analysis

North America09-11-2020

AI and telematics deliver smarter risk analysis and stronger customer loyalty, as Jason Verlen of CCC Information Services explains.

Why AI is the future of underwriting

North America05-11-2020

As part of Intelligent Insurer’s Underwriting Innovation USA online conference, Laila Beane of Intellect SEEC will outline an AI-powered, data-first approach to a quicker, better and more profitable portfolio. Here she explains what lies in store.

How to boost underwriting profitability with sharper valuations

North America05-11-2020

As part of Intelligent Insurer’s Underwriting Innovation USA online event, Todd Rissel of e2Value will be explaining how to augment traditional rating techniques with real-time insights to support timelier and more accurate asset valuation. Here he explains how e2Value is making waves in this arena.

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