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Modernised claims systems: a gateway to 'hyper lead' the competition

Europe, UK, US30-09-2020Claims, Medical Liability, Motor re/insurance

The global pandemic has created a real imperative for modernising the claims process, argues Ashi Bagdadi, corporate vice president, insurance for WNS, ahead of a webinar on the issue.

How FERMA is addressing risk managers’ needs in the light of COVID-19


The COVID-19 pandemic has created a specific set of challenges for risk and insurance managers. Dirk Wegener, president of FERMA, told Intelligent Insurer how the association is responding to their needs.

Interview with Stephen Catlin: a man who speaks his mind

Global, UK25-09-2020Capital Management, Casualty Insurance, Catastrophe, Claims, Life Insurance, Life Reinsurance, Non-life Insurance, Non-life Reinsurance

A combination of COVID-19 claims, a massive casualty hole and challenges on the asset side of the balance sheet mean the industry is facing an unprecedented crisis that will lead to an elongated hard market, Stephen Catlin, the CEO of Convex, told Intelligent Insurer.

Why data is the answer to the re/insurance industry’s loss estimate problem

US, USA24-09-2020Catastrophe, Claims, General Insurance, Homeowners Insurance, Non-life Insurance, Non-life Reinsurance, Property and Casualty (P&C), Risk Modelling

Loss estimates for hurricane Laura are diverse and vague. Steve Smith, director, insurance product and modelling for QOMPLX, says he knows why – and what to do about it.

Rising stars 2020: how the future high-flyers of re/insurance view the industry

Global21-09-2020Life Insurance, Life Reinsurance, Non-life Insurance, Non-life Reinsurance

Two executives (both under 35) tipped for the top, share their insights with Intelligent Insurer on how to recruit and retain fresh talent, develop next generation skills and ensure the valuable work to create a more diverse workforce continues.

Why COVID-19 has made insurance buyers more selective: Airmic chair

North America15-09-2020

Timing of renewals is also a concern, says Skinner ahead of Airmic Fest.

How Airmic took its annual conference online

North America15-09-2020

The virtual Airmic Fest aims to offer the best qualities of a live event, but in an online format.

How Lloyd’s aims to serve risk managers at Airmic Fest and beyond

North America, UK15-09-2020

Lloyd’s always has a strong presence at Airmic’s annual conference and this year’s online Airmic Fest is no exception. Keith Stern, UK & Ireland regional manager at Lloyd’s, told Intelligent Insurer what lies in store.

Why COVID-19 puts risk managers and insurance buyers in the spotlight: Mark Dawson

North America15-09-2020

Strong relationships with insurers are now more important than ever.

Clear communication and legal decisions are the answer to COVID-19 disputes: Prime CEO

USA14-09-2020Claims, Life Insurance, Life Reinsurance, Non-life Insurance, Non-life Reinsurance

COVID-19 has caused immense upheaval for insurers and insureds, with many people left feeling their insurers have abandoned them in their time of need. Rick Lindsey, CEO of Prime Insurance Company, believes this sense of dissatisfaction and betrayal has escalated the situation to a point where class actions are on the cards.

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