Technology, digitisation and data represent the biggest challenges for the re/insurance industry, says Matt Cullen, assistant director and head of strategy at the Association of British Insurers (ABI). Processes in underwriting, claims or customer relations are set to undergo significant change through the application of innovative technology.
Digitisation will fundamentally change how we do business, he notes in conversation with Intelligent Insurer at the Intelligent InsurTECH Europe conference. Cullen describes which areas of the re/insurance industry are being most transformed by new technology and what is likely to come next.
Association of British Insurers, ABI, Matt Cullen, Insurance, Reinsurance, Technology, InsurTECH Europe, Europe