Aegis London restructures its senior claims team

Lloyd’s insurer  Aegis London has made two promotions in its claims team, which it said were prompted by continuing growth and the changing nature of the claims environment.

In addition to her responsibilities as head of technical claims, London-based Kerry Williams (pictured left) has been made deputy head of claims.

Carrie Trudeau (pictured right), formerly SVP claims Canada, has been named as the head of claims operations – a newly created role that oversees all operational aspects of the claims team.

She will also continue to support Aegis London’s broader business activities in Canada.

Richard Foulger, AEGIS London’s head of claims, said: “We are proud of the strength and depth we have built in our claims function. This restructuring of our senior leadership team recognises the value that Kerry and Carrie contribute to our business and the importance we attach to delivering fast and decisive claims service to our insureds, wherever they are based.

“Our focus has very much been on maintaining close relationships with brokers and clients despite the limited opportunity for face-to-face contact through the pandemic and the impact of ongoing market reform. Together, Carrie and Kerry will help drive continued improvement in AEGIS London’s claims performance as the market evolves.”

Williams has been with Aegis London since 2012, when she joined from Catlin, while Trudeau joined in 2018 from the TPA division of Crawford & Co.

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