Automate underwriting to reinvent customer experience and drive business growth

Consumers today demand a transparent, digitised and personalised buying experience, equal to that which they’ve become accustomed to with popular online retailers where products and goods can be delivered within the hour. For most insurers, this is no small task, given the legacy systems and processes that comprise their operations and can often make the industry slow to respond. There is a real risk of losing market share and becoming an industry laggard so adapting to new technologies is key, according to Charlie Newark-French, chief operating officer at Hyperscience.