AXA UK and Brokerbility train broking team leaders

AXA UK and the Brokerbility Academy have teamed up to provide hands-on management training for future and current team leaders in the broker network.

The residential seminars aim to empower independent broker team leaders. They cover the main issues that may affect teams, including the type of misconduct exposed by #MeToo revelations.

The training programme is twofold, with a focus on prevention and then a focus on intervention. The sessions are facilitated by members of the AXA Broker Development team and Brokerbility Learning & Development using two sector experts.

The first prevention seminar, led by Van der Laan Management Consultants, explains how good managers communicate, how to set clear measurable objectives, and how to empower and delegate within teams. It also enables team leaders to benchmark their existing broker culture.

The second intervention seminar, held by law firm rradar, is designed to build team leader confidence. It explains how to approach issues such as poor performance, absenteeism, grievances, complaints and conflicts, and how to tackle bullying, harassment and discrimination.

“We are proud to help our broker partners develop their people,” said Ken Wright, head of broker development, AXA Commercial Lines. “The training programme was co-created throughout with Brokerbility, who listened to the needs of their members and had a real desire to respond. It delivers the knowledge sharing in two distinct parts, with an initial focus on the building blocks for good team leadership and then on practical legal insight should an issue be tackled. Both seminars support the cultural change at hand in our sector, to make it more inclusive.”