CNA appoints Franzetti from QBE for worldwide claim

US-based commercial insurance provider CNA has appointed Daniel Franzetti as executive vice president of worldwide claim, effective April 6, 2020.

In this role, Franzetti will be responsible for the company's global claim strategies and operations, and he will report to Dino Robusto, chairman and chief executive officer of CNA.

Franzetti joins CNA with more than 30 years of broad expertise in claims for the P&C industry. Most recently, he served as the chief operating officer and chief claims officer for QBE North America.

Prior to that, he served in various roles for Zurich, including chief claims officer for Zurich Australia Insurance, senior vice president leading Zurich's claims technical shared services in North America, and head of global claims vendor management for Zurich.

"Dan has a proven track record of building high performing claim teams and his accomplished leadership will be instrumental in continuing to advance the competitive advantage that the claim organization represents to our company and our distribution partners, and the high level of customer service it represents to our policyholders," Robusto said.

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