Insurers must explore new ways to build capabilities to meet the digital needs of customers as BigTechs and non-traditional players enter the insurance space, according to the World InsurTech Report 2020 (WITR) published by Capgemini and Efma.
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World InsurTech Report 2020, Capgemini, Efma, Report, Insurtech, Insurance, Reinsurance, Coronavirus, John Berry, North America