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4 July 2019Insurance

Crawford acquires Belgian loss adjuster to expand in Benelux region

Crawford & Company, a provider of claims management solutions, has made a strategic acquisition to expand its capabilities in the Benelux region.

The company has purchased 100 percent of the shares of Penta Expertise & Consult NV, a Antwerp-based company that offers specialised loss-adjusting services for complex claims, with a particular focus on the construction and engineering sectors.

The acquisition will enhance Crawford's capabilities in loss adjusting, accounting, engineering and loss mitigation services.

Lieven Gurny has been appointed managing director of Penta. He will report to Mike Jones, president, Europe, and will work closely with the wider Crawford Benelux team.

Harsha Agadi, president and chief executive officer of Crawford, said: “The acquisition of Penta provides us with an increased level of expertise in a key territory. The Penta team already maintains a high reputation within the Benelux market for superior client service and now, with the full weight of the Crawford leadership and strategic direction, that quality of service will only increase.

"By establishing an ever-stronger local market presence across the world, we can offer the full range of Crawford services to our constantly expanding client base and ensure that we deliver on our mission to restore and enhance lives, businesses and communities.”

Gurny said: “We are excited to join the largest and most experienced major and complex loss adjusting network in the world. Becoming part of Crawford & Company provides our clients and employees access to the newest technologies and innovations available in order to improve the lives of clients and policyholders. By combining our strengths, we will create a compelling loss adjusting and claims management option for Benelux.”

Mike Jones added: “Penta is a perfect fit for Crawford. They bring an extremely high caliber of specialist loss adjusters to our organisation, operating within a team-oriented and service-focused culture. Our aim at Crawford is to be the leading provider and most trusted source for expert assistance. Acquisitions such as this help bolster our on-the-ground presence and boost the standard of client delivery we are constantly reaffirming.”

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