Crawford & Company names global relationship leader

Crawford & Company, a provider of claims management solutions, has appointed James Rayner as global relationship leader for multi national corporate clients within its global client development team.

In this role, Rayner will be responsible for generating opportunities for growth through the development and implementation of strategic, corporate account planning and by further strengthening relationships at both the executive and C-suite level of the insurance community. In addition, he will explore opportunities to develop and introduce new innovative solutions by capitalising on the range of capabilities and technologies across Crawford. Rayner will report to Benedict Burke, chief client officer, global client development.

Rayner brings almost 30 years of client relationship and loss adjusting experience to the position. Most recently, he was vice president of Global Client Development at Crawford, having joined the company in 2015. Prior to this, he was a director and head of global markets at GAB Robins.

Burke said: “James is a fantastic addition to our team of global relationship leaders and his promotion to this role is fully deserved. He brings a wealth of experience gained from working directly with many of our largest clients and is highly adept at developing bespoke solutions that marry the huge range of capabilities we offer at Crawford. Our steadfast commitment to working closely with companies and interacting at the strategic level ensures we are better able to develop more comprehensive, innovative and responsive solutions that are fully aligned with their overall business objectives.”