20 February 2015 Insurance

Cyclone Marcia declared a catastrophe

The Insurance Council of Australia (ICA) has declared a catastrophe for parts of central Queensland affected by tropical cyclone Marcia today, February 20, 2015.

Rob Whelan, the chief executive officer of ICA, said that damage had been reported in many communities, including Yeppoon and Rockhampton, while more towns and cities further to the south were also likely to incur storm and water damage.

Whelan said: “The impact of tropical cyclone Marcia is likely to be felt for many days, and it is much too early to estimate insurance losses or provide claims numbers.

“Queensland households and businesses can be assured the insurance industry has already geared up for cyclone claims. Call centres are standing by to answer queries and guide customers through the claims process, and insurers’ rapid response teams are ready to enter cyclone-hit areas when it is safe to do so.

“Insurers will prioritise all claims from cyclone Marcia. They are focusing on handling inquiries and claims from customers and undertaking the claims assessment process as swiftly as possible.”

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