Change in the re/insurance industry is driven by moving customer expectations, shaped by their experience with other service providers such as Google or Airbnb, suggests Steve Hales, global head of connected insurance at Generali. He believes that the central role mobile phones have in people’s lives significantly affects how the re/insurance industry operates, and as with other services, clients want to be able to run their insurance portfolios from their mobile phones.
The rest of this article is locked for subscribers only. Please login to continue reading.
If you don't have a login, you will need to purchase a subscription to gain access to this article, including all our online content. Please use this link and follow the steps.
To request a FREE 2-week trial subscription, use the same link but select the 'trial' option in the dropdown box. NOTE - this can take up to 48hrs to be approved.
For multi-user price options, or to check if your company has an existing subscription that we can add you to for FREE, please email Elliot Field at efield@newtonmedia.co.uk or Adrian Tapping at atapping@newtonmedia.co.uk
Generali, Steven Hales, Insurance, Reinsurance, Google, Airbnb, InsurTECH Europe, Europe
