23 May 2016 Insurance

Marketform poaches XL Catlin exec for claims directors role

Marketform, a specialist Lloyd’s insurer, has appointed Sharon Long to its executive team as claims director.

Long will play a critical role in delivering a top quartile claims function and her appointment further strengthens the new leadership team that is driving the transformation of Marketform.

She will join Marketform in August 2016, from XL Catlin, where she was director of claims and played a central role in the development of a sustained best-in-class claims service culture.

She has over 25 years of claims experience within the London Market and, prior to her 12 years with Catlin, held senior claims roles with AXA and Lloyd’s.

As claims director, Long will lead Marketform’s in-house team of senior claims professionals and use her experience and knowledge to support the development of an efficient and service-driven approach within the claims function.

Martin Reith, chief executive officer, Marketform, said: “I am delighted to welcome Sharon to Marketform; she will play a key role in leading our claims function and will be an important member of our executive team.

“Effective claims handling is increasingly recognised as an essential differentiator for insurers and appointing an individual of Sharon’s calibre reflects our commitment to excellence. I look forward to working closely with her, both in her role as Claims Director, and as a member of our leadership team.”

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