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Insurance
Claims is that one moment of truth between insurer and customer that has the potential to build a lifetime of loyalty or guarantee churn come renewal time. John Bailey, international solutions consulting manager for Blue Prism, discusses why some insurers find it difficult to deliver a timely, seamless experience to customers and how automation can relieve the burden of unnecessary admin to help the organisation’s people unleash their creativity and empathy. 18 June 2021
Insurance
The executive was previously the chief data officer of AIG. 17 June 2021
Insurance
Speaking on Day One of Commercial Lines innovation USA in May 2021, James McKenny, chief strategy officer at Intellect SEEC, was in discussion with Rob Galbraith, director of innovation at AF Group, on transforming the middle market with artificial intelligence (AI). 17 June 2021
Insurance
Stints at Daiwa and Mizuho have given him insights into banks’ risk management needs. 16 June 2021
Insurance
The office is led by Aon Reinsurance Solutions’ former head of global reinsurance specialty Bermuda. 16 June 2021
Insurance
It also operates in the Baltics through branches across Lithuania, Latvia and Estonia. 15 June 2021
Insurance
Gallagher acquired 65% of Hesse three years ago; it has bought the remaining shares. 15 June 2021
Insurance
For all the devastation, the pandemic has brought opportunities when it comes to hiring and managing talent. As the crisis recedes, the industry must ensure they’re not lost, a Re/insurance Lounge panel discussed. 15 June 2021
Insurance
It’s time to be less obsessed with technical skills and widen the search for talent. That is according to a number of senior executives who debated this issue on a Re/insurance Lounge panel discussion organised by Intelligent Insurer. 15 June 2021
Insurance
The next generation of insurance leaders is already in the industry. To find out what they may look like, Intelligent Insurer invited a few contenders to the Re/insurance Lounge, to grill them on their careers so far and future aspirations. 15 June 2021
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