15 February 2024 Insurance

Allianz sets up specialised claims unit for key financial lines

Insurer Allianz has launched a specialised financial lines claims unit to focus solely on Allianz’s directors & officers and professional indemnity propositions. 

The move aims to improve service and trading efficiency with brokers and clients, and bolster its market presence.

Based in Allianz’s Milton Keynes branch, the new financial lines claims team will work together with underwriting teams to ensure an in-depth understanding of all angles of the customer’s business, enabling them to progress claims swiftly.

For more complex matters that require legal support Allianz’s specialist solicitors, Clyde & Co will guide brokers and customers on their claim where needed. It will also offer complimentary collateral warranty review for professional indemnity customers within the construction, design or build sectors.

“The dedicated Financial Lines team focus solely on Allianz’s Directors & Officers and Professional Indemnity propositions, increasing Allianz’s presence in the market by working closely with branch distribution teams and local brokers to enable slick and simple trading,” the company said.

Mark Merrix (pictured), head of casualty claims, Allianz Commercial, added: “Bringing our Financial Lines claims team in-house for the first time ensures that we can deliver the best possible service to both our brokers and customers, ensuring that they are supported every step of the way - from their product requirements through to claims processing and legal advice if needed.”

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