Eric Stockwell, head of consulting and transformation services, Mohita Sajwan, COO, Genpact
Strategic relationships with external services providers will be vital for insurers’ future success, say Genpact and Aspen execs.
The pace of digital transformation is accelerating, and insurers can’t do it all alone. Increasingly they are seeking partnerships with external service providers—not only because of the technical and process-related expertise this can bring but also because, as companies extend their global reach, it can give access to bilingual talent.
However, not all such partnerships go smoothly or deliver the intended results. Difficulties integrating with existing systems, problems establishing a shared vision and poor governance are among the problems commonly encountered. What does it take to get it right?
As a leader in digital transformation that works with insurance partners around the globe, Genpact is well placed to answer that question. The company has a strong focus on helping its insurance partners adapt and thrive in an increasingly joined-up, virtual marketplace.
Genpact, Digital, Artificial Intelligence, Technology, Insurance, Reinsurance, Eric Stockwell, Mohita Sajwan, Za Petiwalla, North America