shutterstock_744825085_alexander-supertramp

shutterstock/Alexander Supertramp

1 January 2021Technology

Embrace touchless and virtual claims to resolve customer pain points

Insurers are at something of a crossroads. On one hand, they are looking for ways to engage more deeply with the customer, to build longer-lasting relationships that move beyond price and into value. But on the other, they are keen to find ways that help customers to self-serve.

Already registered?

Login to your account

For multi-user price options, or to check if your company has an existing subscription that we can add you to for FREE, please email Adrian Tapping at atapping@newtonmedia.co.uk

More on this story

Cyber insurance rates fall despite ballooning $40bn criminal economy, AI fraud

18 June 2026 Interpol exposes a technological shift tracking corporate fraud.

AI speeds up the need for agility in insurers: QBE

17 June 2026 The insurers that succeed will be those that anticipate change rather than simply react.

Agentic AI a ‘step-change’ in how cybercriminals are operating, says QBE North America

17 June 2026 Yet 24% of American businesses have no cyber insurance in place.

More articles

Climate model misses may hide in hurricane frequency, not severity

Iran imposing tolls on shipping ‘needs to be resisted’ says Marsh Risk

Texas TWIA nears first rate surplus in decades; here’s what changed

Allstate monthly catastrophe losses significantly drop

HDI Global US bolsters cyber platform with senior Berkshire hire

Severe convective storm losses set for mid-single-digit billions: Gallagher

ZestyAI adds two senior leaders to support P&C growth plans

P-and-C or P-versus-C? Gallagher sees growing Q2 pricing split

Copyright © intelligentinsurer.com 2024 | Headless Content Management with Blaze