Embrace touchless and virtual claims to resolve customer pain points

01-01-2021

Embrace touchless and virtual claims to resolve customer pain points

shutterstock/Alexander Supertramp

The technology is already there to dramatically streamline the claims process, says Sean Baird, ‎director, product marketing at Nuxeo—insurers just have to take advantage of them. With automation able to reduce the number of manual interactions required to support the claims process, carriers can now move with confidence towards a touchless experience, all while enhancing customer experience, he explains to Intelligent Insurer.


Nuxeo, Virtual, Claims, touchless, COVID-19, Insurance, Reinsurance, Technology, Sean Baird, North America

Intelligent Insurer