Allianz appoints new head of claims operations

Allianz Insurance has appointed Graham Stait to lead its claims operational strategy with a particular focus on data and digital initiatives.

In his most recent role as head of supply & experts, Stait was a member of the claims management board and was responsible for overseeing transformational change across Allianz’s motor engineering and claims investigator functions. He has been responsible for developing a ‘fit-for-future’ motor damage strategy whilst embedding sustainability across Allianz’s supply chain.

Since joining the Allianz graduate programme in 2008, Stait has held a variety of leadership roles across the company. In his previous position as claims proposition and change manager, he was responsible for delivering improvements to enhance customer experience and streamline claims processes, with a particular focus on digital initiatives, which included a secondment at Allianz’s Global Digital Factory in Munich.

Graham Gibson, chief claims officer of Allianz, said: “I am delighted to welcome Graham to his new role as head of claims operations. He has been an integral member of our Claims Management Board for the last two years and has a wealth of experience, having held some key leadership positions during his time at Allianz. I have no doubt that he will approach his new position with the same fresh outlook, commitment and enthusiasm.”