Blink partners with Canada’s BCAA on parametric travel solutions
Insurtech Blink Parametric has partnered with Canada's British Columbia Automobile Association (BCAA) to pilot a unique, bundled parametric travel insurance product suite.
The service includes flight disruption and lost/delayed luggage real-time assistance, initially to be offered as an option to single trip travel insurance policies.
Blink's flight disruption solution requires a customer to simply register their flight details via a dedicated BCAA portal prior to travel. Blink Parametric then monitors the flight(s) in real-time.
Blink explained that if a delay of two hours or more occurs on the flight schedule, the BCAA customer is automatically notified and offered instant choices in line with their policy terms to help alleviate the stress and consequences of the delay. The BCAA assistance options include a choice of airport lounge access or a cash payment, issued in real-time.
The lost and delayed airline luggage solution offers real-time support to customers whose checked luggage cannot be located following an airport arrival. A BCAA customer registers their lost luggage via the BCAA portal. Payments are delivered at agreed levels of delay or if the luggage is eventually lost.
The service will initially be offered as an option for single-trip travel insurance policies.
Sid Mouncey, CEO of Blink Parametric (pictured), said: “We are excited to be working with BCAA as they introduce real-time parametric solutions into their extensive travel insurance portfolio. BCAA is the number one travel insurance provider in British Columbia and continuously explores creative ways to protect more people in more ways. The decision to bundle our two award-winning travel assistance services for simultaneous rollout is a world-first for Blink Parametric, and we are proud to be supporting BCAA across our high-performance platform, delivering world-class travel solutions packaged in a customer experience that delights.”
Patrick Haunschmidt, director of insurance products at BCAA, commented: “Providing money or lounge pass access to our customers the moment a flight or baggage delay happens empowers them to take care of their immediate needs without fuss or worry. Access to easy, automatic real-time benefits is exactly the kind of amazing customer experience travellers with BCAA insurance deserve—Blink Parametric understands this and empowers us to deliver.”
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