CSC’s Brian Wallace on technology-driven trends in re/insurance

Technology is significantly changing the established customer experience in the re/insurance industry, and it is also enabling new players to enter the market, says Brian Wallace, vice president at technology provider CSC. Traditional insurers are increasingly wary of those new entrants and are starting to implement some of the new concepts in their own processes, he notes.

While talking to Intelligent Insurer at the Intelligent InsurTECH Europe conference Wallace explains the technology-driven trends he is observing in the re/insurance sector.