Deploying AI-powered modelling to reduce the cost of claims

Over the next decade the claims process will be transformed, with what McKinsey and Company describes as transformative, next-generation capabilities. The authors of its April 2019 report,  “Claims 2030: Dream or reality?” Deniz Cultu, Elixabete Larrea, Michael Müssig, and Swapnil Prabha, believe insurers are on “the cusp of a new era of claims management, one supported by rapid technological advancements that provide unprecedented visibility into the claims process” and the risks that surround them.