Guy Carpenter names new chief human resources officer

Reinsurance broker Guy Carpenter & Company, a part of Marsh & McLennan Companies, has appointed Melissa Hartshorn as chief human resources officer.

Hartshorn will be responsible for leading all of Guy Carpenter’s HR activities, focusing on areas including organisational structure and design, change management, performance management, training and development and compensation management.

Based in New York, she will report to Peter Hearn, CEO of Guy Carpenter and Carmen Fernandez, deputy chief human resources officer of MMC.

Most recently, Hartshorn was interim chief human resources officer at Guy Carpenter, and prior to that was HR leader for the company’s global operations and global strategic advisory divisions. She joined MMC in 2011 and was senior HR business partner at Mercer before joining Guy Carpenter in 2018.

Hearn said: “Melissa’s appointment as our new Chief Human Resources Officer reflects her incredible dedication to enabling colleagues across our organisation to be both professionally and personally successful. Under her leadership, we will continue to carefully align performance and learning with career and rewards for our colleagues, enhancing our workforce capabilities and cultivating an inclusive environment.”

Fernandez added: “Melissa has played an integral role in the development and delivery of a number of key initiatives across Guy Carpenter which have served to further expand the opportunities we offer our colleagues and enhance the working environment we provide. In her new role, she will be able to build further on the success of this work as well as spearheading new programs designed to accelerate our efforts to create a truly exceptional workplace for everyone who works for Guy Carpenter.”