LMA hires market operations director

The Lloyd’s Market Association (LMA), the association that represents the interests of the Lloyd’s underwriting community, has appointed Tom Payne as director of market operations.

He succeeds Rob Gillies who retired earlier this year.

Payne’s immediate areas of attention will be the Target Operating Model (TOM) activity including Placing Platform Limited (PPL) the Central Services Refresh Programme (CSRP) and Delegated Authorities.

Additionally, he will focus on the continued evolution of market processes, the provision of oversight of the bureau services contracts through existing governance and the LMA’s PMG (Professional Management Group) on behalf of managing agents, and representing the views of the LMA and its members in market modernisation activity generally.