Sedgwick expands third-party administration business in Asia

Technology-driven risk solutions provider  Sedgwick has expanded its third-party administration business in Asia as part of its growth strategy in the region.

A new third-party administration service center has been launched in Kuala Lumpur, Malaysia, following the recent digital platform implementation in Singapore.

The new center has been designed to meet the specific needs of Asian and global market clients, it will offer comprehensive first notice of loss (FNOL) and desktop assessment services for medical claims, employee benefits, travel claims, property & third-party liability claims and cyber claims services for a wide range of clients including insurers, reinsurers, mutual groups, intermediaries and corporates.

Sedgwick said the move reaffirms its drive to grow its business in Asia, building on the strategic acquisition of Maphilindo International in 2019.

“It’s wonderful to see our business continue to expand. We are a step ahead in Sedgwick’s journey to provide an end-to-end claims solution tailored to our clients’ business, culture, resources and claims philosophy," said James Ong, Sedgwick CEO of Asia operations.

"At a time when our clients are facing complex challenges and the business impact of a global pandemic, Sedgwick’s robust technology and talented colleagues are here to offer tangible, compelling benefits that can make a real difference.”