Zurich beefs up UK leadership with CUO hire from Lloyd’s

Zurich Insurance Group has hired a Lloyd’s executive to lead its underwriting strategy across all lines of business in the UK.

Caroline Dunn (pictured) will join the insurer as chief underwriting office (CUO) of Zurich UK in November. The move follows Hayley Robinson’s recent promotion to the role of chief group underwriting officer at Zurich Insurance Group.

Dunn has significant experience in the UK insurance market. She joins from Lloyd’s where she has spent seven years heading up various divisions such as market development and underwriting. In her most recent role, in the markets division, Dunn was responsible for the distribution strategy, broker and syndicate relationships and leading the Lloyd’s Global Network. Prior to that, she spent 14 years with RSA.

Tim Bailey, chief executive officer of Zurich UK, said: “At such a pivotal moment for both our industry and Zurich in the UK, I’m really pleased to welcome Caroline to Zurich UK. Her experience at both Lloyd’s and RSA gives her the perfect skillset to lead our Underwriting team as we continue to grow our business and serve both our customers and brokers. We are all very much looking forward to working with Caroline as she joins our team in November.”

Dunn commented: “There has never been a more exciting time for the insurance sector, with both market and customer needs shifting at a rapid rate. Joining the team at Zurich is the natural next step in my career and a very exciting one. A strong and successful customer centric brand with a hugely talented team, I’m looking forward to embracing the challenges ahead and offering the best quality products and services to our customers and brokers.”

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