Liberty appoints London head of first party claims

Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has promoted Sarah Howell to the role of London head of first party claims.

Howell reports to the LSM London head and deputy head of claims Scott Kellers.

In her new role, Howell will be responsible for providing technical leadership and management across the London first party claims team. She will also work strategically across the claims function to support the wider LSM strategy through its claims proposition.

Howell rejoined LSM in 2022 from Berkshire Hathaway Specialty Insurance where she was head of property claims. She has more than 20 years of experience in the industry in various technical and managerial roles including a role as Head of Syndicate Claims. She was previously at LSM for seven years.

Kellers said: “We are delighted to announce Sarah’s promotion. She has a great reputation in the market and has seamlessly stepped into this leadership role. Sarah is an excellent people manager; her combined experience and ability will support and develop our market-leading claims offering in 2024 and beyond.”

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