13 December 2019 Insurance

Adventist Risk Management adopts Insurity’s workflow solutions

Adventist Risk Management (ARM) is to adopt cloud solutions provider Insurity’s Policy Decisions Evolution and its Digital Services Platform to improve operational efficiency and deliver better policyholder experiences.

“Adventist Risk Management is committed to delivering exceptional experiences to our customers, and digital transformation plays a strategic role in this objective,” said Tim Northrop, CEO of ARM. “We are very pleased to continue our long-standing relationship with Insurity as we upgrade our policy administration system. Through this solution, we will be able to automate our workflows and streamline our operations, improving our efficiency and supporting our insured base.”

Policy Decisions Evolution runs on Insurity’s Digital Services Platform, providing an ecosystem of third-party data and services connected through granular, RESTful application programming interfaces (APIs).

The platform also provides Insurity’s DigitalXPerience Studio, a low-code/no-code development environment that enables business analysts to create and modify customised user interfaces and apps down to a granular level of detail.

“Insurity’s DigitalXPerience Studio will enable us to be nimble in developing our own unique customer experiences, making it easier to respond to market demands,” said Tony Vargas, chief information officer at Adventist Risk Management. “The development tool will greatly improve collaboration between our IT and business staff, helping to improve and speed the delivery of new products and services.”

Michele Shepard, chief revenue officer of Insurity, said: “After a rigorous selection process, we are extremely pleased and honoured that Adventist Risk Management has once again selected Insurity to continue their digital transformation journey. We look forward to delivering entirely new levels of value as we deploy our latest-generation products and digital platform.”

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