Chubb lends its digital transformation a European footprint

Property and casualty insurer  Chubb will accelerate its digital transformation via an early 2023 launch of a new technology services centre in Thessaloniki, Greece, adding to an insurance tech division growing in the United States, India, and Mexico.

The new centre will pursue advancements in intelligent process automation, machine learning, cloud, and data analytics, as well as cybersecurity and modernization of infrastructure systems to enhance customer experience and drive efficiencies, Chubb said.

Chubb SVP and global operations & technology officer Thomas Kropp commented: “Chubb is a growing global company making significant investments to thrive in a digital age. Our new centre in Greece – the third technology hub we have announced since 2019 – is positioned to drive our ongoing business and to support our digital business transformation, as well as the company's operations in the European region which encompasses 27 countries. The capabilities developed here will increase our efficiency and enhance the experience we provide customers.”

Chubb’s global chief information officer Shekar Pannala added: “As we look to further expand the capabilities and capacity of our technology organization, Thessaloniki offers what we are looking for: a large and growing pool of technology talent, proximity to the important markets across Europe where we operate and a welcoming business environment. To build a strong pipeline for talent, we will be partnering with local technology firms and academic institutions to find candidates who want to join a company with great career growth opportunities and where they will have the ability to make an impact.”

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