Generali Nederland uses Sapiens’ solution for life portfolios
Generali Nederland, part of the Generali Group, has selected the platform of insurance software solutions provider Sapiens International Corporation to administer a large portion of its life portfolios in order to increase efficiency and reduce costs.
Sapiens will lead the implementation effort, which will include consolidating many life book systems onto Sapiens’ solution.
Generali Nederland chose the platform for the administration of legacy estates and books of business, and to release significant operational reserves as a result of switching to a single platform.
“By creating a 360-degree view of our life book customers, we will be able to update and manage customer details once, improving data integrity and customer retention,” said Mecx Kooij, head of life and pensions and ICT at Generali Nederland.
“As a result, we anticipate a reduction in the overall cost of life books administration by lowering our IT costs and improving operational efficiency.”
Roni Al-Dor, president and CEO of Sapiens, added: “There has been interest from existing and prospective Sapiens customers in Europe seeking an end-to-end solution for the administration of legacy or life portfolio that is capable of dealing with missing data, changing legislation and a wide range of life and pension product types.
“We look forward to working closely with Generali Nederland to help them meet their goals of delivering the highest quality customer experience, while continuing to reduce on-going and system support costs, and increase efficiencies.”
