To ensure that business thrives—and not just survives—insurers need to be enabled to deliver better customer experiences. This can be achieved by leveraging artificial intelligence (AI), analytics, and digital technologies to enable insurers to achieve their goal. Yet for today’s digital-savvy insurance customers, the benchmark for success is no longer just other insurers. It is also Amazon, Google, and Netflix.
Guidewire, Artificial Intelligence, AI, Claims Innovation USA, Digital Technology, Insurance, Reinsurance, Reshma Mani, North America