Hiscox appoints new head of direct commercial in UK

Specialist global insurer Hiscox has appointed Isha Patel at new head of direct commercial within Hiscox UK.

The direct commercial division offers tailored commercial cover direct to small and medium-sized businesses, with a focus on white collar industries such as management consultancy, graphic design and technology.

Patel joined Hiscox in 2013 and since then her experience has spanned operations, finance and sales with roles in both the Hiscox Retail business units (Hiscox UK and DirectAsia) and Hiscox London Market. In 2018, she was appointed regional manager for Colchester before being promoted to area director for the South in 2020.

In her new role, Patel will lead a team spanning operations, marketing and underwriting, whose focus will be on further strengthening the division’s digital capabilities and improving the customer journey.

Patel will be based in York and report to Ross Dingwall, Hiscox UK’s distribution director, who said: “The breadth of Isha’s experience at Hiscox made her the stand-out candidate to drive our direct commercial business forward. This is a fast-paced and growing area of the business, to which she will be well suited. Isha has progressed quickly at Hiscox thanks to her ability to adapt and deliver, and I’m excited to see direct commercial continue to evolve under her leadership.”

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