Munich Re HSB hires new director of engineering
HSB Engineering Insurance, a specialist engineering and construction insurer which is a subsidiary of Munich Re, has appointed Paula Homan as director of engineering services.
In her new role, Homan will focus on leading the activities of HSB’s engineering inspection services division in the UK and Ireland in line with the strategic direction of HSB. This will include the development and delivery of business strategy and growth, operational leadership of HSB’s engineering field force, and effective delivery of all engineering inspection customer services.
Homan joins HSB from Homeserve where she was director of claims, responsible for leading the claims centre having already been head of transformation.
Stephen Worrall, managing director at HSB, said: “Paula brings a wealth of experience successfully managing large teams. Her strategic focus and expertise in operational performance and customer experience will be a fantastic asset to HSB. Our inspection service is a key part of our business and ensuring service delivery and customer service excellence is pivotal to its success.”
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