Technology wins must be balanced with positive client experience, say execs at insurers Beazley and LV=

04-10-2019

Technology wins must be balanced with positive client experience, say execs at insurers Beazley and LV=

Michał Trochimczuk, managing partner at Sollers Consulting, Antony Hobkinson, group head of claims at Beazley, and Martin Milliner, director of general insurance claims at LV=

Technology is giving a competitive edge to insurers in the form of faster claims settlements, but this must not come at the expense of a positive client experience, according to claims leaders from Beazley and LV=.


Beazley, LV=, EC3, General insurance, Reinsurance, Martin Milliner, Antony Hobkinson, UK

Intelligent Insurer