Shutterstock.com_2636564827/NONGASIMO
25 March 2026Insurance

Three quarters of UK insurers use generative AI: Gallagher Bassett

Three quarters (73%) of UK insurers are using generative AI in claims resolution, Gallagher Basset has revealed, and 60% cite regulatory risk as the biggest barrier to AI adoption.

Already registered?

Login to your account

To request a FREE 2-week trial subscription, please signup.
NOTE - this can take up to 48hrs to be approved.

Two Weeks Free Trial

For multi-user price options, or to check if your company has an existing subscription that we can add you to for FREE, please email Adrian Tapping at atapping@newtonmedia.co.uk


More on this story

Insurance
25 March 2026   Large language models kept inside the IT perimeter as a safety net.
Insurance
24 March 2026   Governance gaps persist as 43% lack formal AI risk frameworks.
Insurance
24 March 2026   Public entity report says carriers more selective, embrace AI, rethink pricing.