2 February 2021Insurance

Hub International appoints new leader of commercial markets

Insurance brokerage Hub International has appointed Michael Chapman as national director of commercial markets, in addition to his current role as president of the Hub South region.

In his new role, Chapman will focus on the commercial middle market business segment, which makes up approximately 45 percent of Hub's total revenues. He will be responsible for the development and execution of claims best practices, product development, special projects, carrier management and M&A.

Chapman also serves on Hub's executive management team, as well as being a member of the steering and operations committees. An employee of Hub since 1998, he previously served as the chief sales officer of Hub New England. Prior to that, Chapman held several management positions at various insurance companies.

Marc Cohen, Hub president and CEO, said: "Our largest core business comes from the commercial middle market, and we're continuing to find ways to build on our compelling value proposition and commitment to commercial customers. Mike brings more than 30 years of experience in this space, in addition to his deep expertise in catastrophe management and claims. Under his leadership, he has grown the Hub South region to over $300 million in revenue, due to his customer-first approach, making him the ideal leader for this role."

Chapman commented: "Commercial clients want to work with a partner who understands their needs and can provide comprehensive risk and insurance solutions they need, in a way that they want to engage. We have tremendous expertise at Hub, and in this next phase, we will be focused on delivering customer-first omnichannel experiences to provide information and services on our customers' terms."

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