Sedgwick acquires Nordic Loss Adjusting in expansion move

Technology-driven risk solutions provider Sedgwick has acquired Nordic Loss Adjusting (NLA) and related entities in order to strengthen its presence in the Nordic region.

NLA is an independent provider of claims handling, loss adjusting and third-party administration services in the Nordics, handling property, liability, motor, bodily injury and medical expense insurance claims for consumer and commercial products. Its clients are insurers and captives in local Nordic and international markets. Founded in 2010, NLA has offices in Gothenburg, Stockholm and Oslo (Askar).

Sedgwick said bringing the NLA business under its umbrella will enable the company to elevate service delivery in the Nordic market and establish a platform for continued growth in Europe and globally.

The combined Sedgwick operation in Sweden will be managed by Anders Dahlstrom, CEO of Sweden and Claes Frick, deputy CEO of Sweden. The combined Sedgwick operation in Norway will be managed by Dan Sivertsen, CEO of Norway and Philip Hayes, COO of Norway. Christian Leif Hansen will manage the combined teams as CEO, Nordics.

“NLA’s strong presence in Sweden and Norway positions us well to expand Sedgwick’s market share in the Nordics,” said Ian Muress, Sedgwick CEO of international operations. “Their management team and talented colleagues are highly regarded in the industry and have longstanding working relationships with Sedgwick leaders in the region. Our organizational cultures are nicely aligned for potential strategic hires, especially in Norway. We look forward to adding yet more TPA capabilities in this market.”

Dahlström, co-founder of NLA and CEO for Sweden, said: “Since our inception, NLA has focused on building a vast network of partners throughout the Nordic region to deliver specialised expertise and meet clients’ needs whenever a loss occurs. NLA and Sedgwick share strong values that promote outstanding customer care and claims-handling quality. Joining forces with Sedgwick will attract valuable new business, customers and partners for us in this region.”

Sivertsen, NLA’s CEO for Norway, added: “This deal is a unique opportunity for us to scale and expand our range of services in the Norwegian market. It will also allow us to better serve our insurance customers, who are increasingly demanding a wider range of specialised expertise. Together with Sedgwick, we will provide customers with even greater value.”

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